The relation between IT competency and knowledge management processes and its mediators

Authors

  • Susana Pérez-López University of Oviedo, Spain
  • Beatriz Junquera University of Oviedo, Spain

Keywords:

IT competency, knowledge management processes, open organization, empowerment

Abstract

The past two decades have seen growing interest in knowledge management and the use of information technologies. However, it is not clear how the relation between IT competency and knowledge management works. This study provides a better understanding of that relation. Through an empirical study of 162 Spanish firms, the work finds that no direct relation exists between IT competency and knowledge management. Open organization and empowerment mediate the relation between IT competency and knowledge management processes. These findings reinforce a field that is of increasing interest to researchers, and which has seen only a limited number of empirical studies to date.

Author Biography

  • Susana Pérez-López, University of Oviedo, Spain
    PhD, Adjunct Professor, ESGHT/University of Algarve Web Manager of the Journal Encontros Científicos - Tourism & Management Studies  Director of the undergraduate Course in Hotelmanagement, ESGHT/University of Algarve

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Published

29.05.2013

Issue

Section

Business/Management: Research Papers

How to Cite

Pérez-López, S., & Junquera, B. (2013). The relation between IT competency and knowledge management processes and its mediators. Tourism & Management Studies, 9(1), 109-115. https://tmstudies.net/index.php/ectms/article/view/555

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