The Mediating Role of Affective Commitment in the Relationship between Perceived Employability and Intention to Quit in the Hospitality Industry

Authors

DOI:

https://doi.org/10.18089/tms.20250106

Keywords:

Perceived employability, intention to quit, affective commitment, tourism establishments.

Abstract

This study explores the mediating role of affective commitment in the relationship between perceived employability and the intention to quit, focusing on the tourism sector—a field often marked by high employee turnover. Data were collected from 615 employees working in 4- and 5-star hotels in Antalya and Muğla, Türkiye. The relationships among perceived employability, affective commitment, and intention to quit were analysed using SPSS and AMOS. The results revealed that affective commitment significantly mediates the link between perceived employability and turnover intentions. While high perceived employability generally increases employees' intentions to leave their jobs, strong affective commitment was shown to offset this effect, thereby reducing the likelihood of turnover. These findings highlight the need for HR strategies that prioritise building and maintaining affective commitment among employees, particularly in high-mobility industries like hospitality, to retain highly employable staff. By offering a deeper understanding of how affective commitment can buffer the turnover risks associated with high employability, this study provides practical insights for HR practitioners in industries facing labour retention challenges.

Author Biographies

  • Tugba Dikbas Çavuş, Hasan Kalyoncu University, Türkiye

    PhD

  • Tuba Buyukbese, Hasan Kalyoncu University, Türkiye

    PhD

  • Ozden Ibrahimagaoglu, Doğuş University, Türkiye

    PhD

     

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Published

17.01.2025

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Tourism/Hospitality: Research Papers

How to Cite

Dikbas Çavuş, T., Buyukbese, T., & Ibrahimagaoglu, O. (2025). The Mediating Role of Affective Commitment in the Relationship between Perceived Employability and Intention to Quit in the Hospitality Industry. Tourism & Management Studies, 21(1), 93-111. https://doi.org/10.18089/tms.20250106

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