Editors: José António C. Santos, Margarida Custódio Santos, Alfonso Vargas Sánchez
Table of Contents
Tourism/Hospitality: Research Papers
| Environmental management and hotel profitability: operating performance matters | |
| Alp Yenidogan, Tugba Gurcaylilar-Yenidogan, Nilufer Tetik | 7-19 |
| Research trends on digital detox holiday: a bibliometric analysis, 2012-2020 | |
| Meltem Altinay Ozdemir, Levent Selman Goktas | 21-35 |
| The impact of customer involvement in airline loyalty programs: a multigroup analysis | |
| Pablo Flôres Limberger, Lucimari Acosta Pereira, Tércio Pereira | 37-49 |
| Social media marketing influence on Boutique Hotel customers’ purchase intention in Malaysia | |
| Anshul Garg, Jeetesh Kumar | 51-62 |
Business/Management: Research Papers
| Determinants of Portuguese Banks’ Profitability – An Update | |
| Maria Clara Pires, Maria Basílio, Carlos Borralho | 63-70 |