Foreign training in Jordan’s international hotel chains: a quantitative investigation

Authors

  • Samer Al-Sabi Al-Hussein Bin Talal University, College of Archaeology, Tourism & Hotel Management, Petra, Jordan
  • Mousa Masadeh Al-Hussein Bin Talal University, College of Archaeology, Tourism & Hotel Management, Petra, Jordan
  • Bashar Maaiah Yarmouk University, The Faculty of Tourism and Hotel Management, Irbid, Jordan
  • Mukhles Al-Ababneh Al-Hussein Bin Talal University, College of Archaeology, Tourism & Hotel Management, Petra, Jordan

Keywords:

international hotel chains, out-of-country training, training abroad, middle managers, hotel management practices, Jordan.

Abstract

This paper draws on the perceptions of middle managers to identify what determines upper management’s decision in International Hotel Chains (IHC) to invest in out-of-country training (OCT). A model employing the presence of relationships between ‘attitudes’, ‘benefits and usefulness’, ‘barriers’ and ‘IHC’s decision’ to invest in OCT, was proposed and examined. A total of 261 middle managers from international hotel chains in Jordan were approached using a structured survey. Confirmatory factor analysis validated the dimensions for each construct. Structural equation modelling (SEM) was used to test the relationships among the four constructs of the study. The results showed direct relationship between attitudes and benefits/usefulness to IHC’s decision to invest in OCT, and demonstrated the mediating role of attitudes in the inverse relationship between barriers and IHC’s decision to invest in OCT.

Author Biographies

  • Samer Al-Sabi, Al-Hussein Bin Talal University, College of Archaeology, Tourism & Hotel Management, Petra, Jordan
    Assistant  Professor
    Department of Hotel and Tourism Services Management
  • Mousa Masadeh, Al-Hussein Bin Talal University, College of Archaeology, Tourism & Hotel Management, Petra, Jordan
    Associate  Professor
    Department of Hotel and Tourism Services Management
  • Bashar Maaiah, Yarmouk University, The Faculty of Tourism and Hotel Management, Irbid, Jordan

    Associate  Professor

    The department of Travel & Tourism

  • Mukhles Al-Ababneh, Al-Hussein Bin Talal University, College of Archaeology, Tourism & Hotel Management, Petra, Jordan

    Assistant Professor
    Department of Hotel and Tourism Services Management

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Published

30.04.2017

Issue

Section

Tourism/Hospitality: Research Papers

How to Cite

Al-Sabi, S., Masadeh, M., Maaiah, B., & Al-Ababneh, M. (2017). Foreign training in Jordan’s international hotel chains: a quantitative investigation. Tourism & Management Studies, 13(2), 41-51. https://tmstudies.net/index.php/ectms/article/view/944

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