Editors: José António C. Santos, Margarida Custódio Santos
Table of Contents
Tourism/Hospitality: Research Papers
| Editorial | PDF (PT) |
| José António C. Santos, Margarida Santos | 4-4 |
| Touristic future of a world heritage city: Cordoba 2031 | PDF (SP) |
| Emilio J. Morales-Fernández, Robert Lanquar | 7-16 |
| Resident’s support for sustainable tourism development: a structural equation model applied to an | PDF (PT) |
| Ana Paula Rodrigues, Isabel Vieira, Carlos Peixeira Marques, Mário Sérgio Teixeira | 17-25 |
| Tourism and Special Events: The Flower Festival in Madeira Island | PDF (PT) |
| Noémi Marujo | 26-31 |
| The sustainability of Cuban nature based tourism destinations: a quantitative approach | PDF (SP) |
| Víctor Pérez, Flor Guerrero, Mercedes González, Fátima Pérez, Rafael Caballero | 32-40 |
| Impact of the location and market structure in the performance of hotel establishments | PDF (SP) |
| Rubén Lado-Sestayo, Luis Otero-González, Milagros Vivel-Búa | 41-49 |
| On the dismissive behavior of the Tourism industry toward preventive crisis management: won’t they ever learn? | PDF (SP) |
| Diego Rodríguez-Toubes, José Antonio Fraiz Brea, Jaime Álvarez de la Torre | 50-56 |
| Study of the relevance of ISO 9001 standard in the performance of the Portuguese hospitality industry | PDF (PT) |
| José Miguel Soares | 57-66 |
| Determinants of success in new service development | PDF (SP) |
| Primitiva Pascual-Fernández, María Leticia Santos-Vijande, José Ángel López-Sánchez | 67-74 |
| Determinantes da procura turística doméstica em Portugal numa conjuntura de crise económica e financeira | PDF (PT) |
| Lara N. Ferreira, Luis N. Pereira | 75-83 |
| Managerial competences and management in hospitality: a study of Brazilian managers | PDF (PT) |
| Kely Paiva, Andreia Santos, Márcio Lacerda | 84-93 |
| Model categorisation of family hotel ventures and life cycle: a study in the cities of Itapema and Porto Belo/SC/Brazil | PDF (PT) |
| Juarez Prado Córdova, Anete Alberton | 94-103 |
| Tourism and poverty alleviation: an academic literature review | PDF (SP) |
| Francisco J. Gutiérrez-Pérez, Diego R. Medina-Muñoz, Rita D. Medina-Muñoz | 104-115 |
| Implementation of e-marketing in the Brazil hotel chains | PDF (PT) |
| Francieli Boaria, Sara Joana Gadotti dos Anjos, Roberta Leal Raye | 116-122 |
| The influence of distribution intermediaries of tourist products in the decision-making process of hosting services by the consumer | PDF (PT) |
| George Anderson de Oliveira Gosson, Maria Valéria Araújo Pereira de Araújo, Patricia Whebber Souza de Oliveira, Afranio Galdino de Araújo, Mauro Lemuel Alexandre | 123-132 |
| Theoretical framework that guides the qualified scientific production on quality in tourist services | PDF (PT) |
| Alexandre Meira Vasconcelos, Álvaro Guillermo Rojas Lezana | 133-137 |
| The consumer defense code (CDC) applied in São Paulo hotels: 1998 to 2012 | PDF (PT) |
| Alessandra Aparecida de Souza Mieldazis, Júlio César Butuhy, Rodrigo Marcos de Castro | 138-145 |
| Knowledge management in hotel chains: a review | PDF (SP) |
| José Manoel Gonçalves Gândara, Carolina Sass de Haro, Maria Ángeles Rastrollo-Horrillo, Tiago Savi Mondo | 146-154 |
| The great decade: main characteristics and effects of the hotel restructuring process in Spanish tourism regions | PDF (SP) |
| Pablo Rodríguez-González, Manuel A. Santana-Turégano | 155-165 |