Inovação no Sector dos Serviços: Uma Nova Área de Investigação

Authors

  • Soumodip Sarkar Universidade de Évora
  • Luísa Carvalho Instituto Politécnico de Setúbal

Keywords:

Innovation, Services, Industry, Service Innovation Metrics.

Abstract

One of the biggest challenges facing firms today is the need to innovate. However, innovation is poorly understood, especially in the case of service sector. This paper aims to appoint the biggest differences between manufacturing and service sectors, to define what is innovation in services and which variables and models are best suited to study innovation in services.

Author Biographies

  • Soumodip Sarkar, Universidade de Évora

    PhD in Economics

    Associate Professor, University of Évora

  • Luísa Carvalho, Instituto Politécnico de Setúbal

    PhD Candidate in Management

    Adjunct Professor, Polytechnic Institute of Setúbal

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Published

31.12.2006

Issue

Vol. 2 (2006)

Section

Business/Management: Research Papers

License

The journal retains published articles’ copyrights, but they are simultaneously licensed under the Creative Commons Attribution License (CC BY-NC-ND), which allows individuals’ to share the relevant papers as long as authorship and publication in this journal are duly acknowledged.

How to Cite

Sarkar, S., & Carvalho, L. (2006). Inovação no Sector dos Serviços: Uma Nova Área de Investigação. Tourism & Management Studies, 2, 52-59. https://tmstudies.net/index.php/ectms/article/view/35