Anjos, Sara Joana Gadotti dos, Brazil

• Vol 10, No 1 (2014) - Tourism/Hospitality: Research Papers
  Satisfaction in hospitality on TripAdvisor.com: An analysis of the correlation between evaluation criteria and overall satisfaction
  Abstract  PDF
• Vol 10, No 2 (2014) - Tourism/Hospitality: Research Papers
  Implementation of e-marketing in the Brazil hotel chains
  Abstract  PDF (PT)