Vol 10, No 2 (2014)

Table of Contents

Tourism: Scientific Papers

Editorial PDF (PT)
José António C. Santos, Margarida Santos 4-4
Touristic future of a world heritage city: Cordoba 2031 PDF (SP)
Emilio J. Morales-Fernández, Robert Lanquar 7-16
Resident’s support for sustainable tourism development: a structural equation model applied to an PDF (PT)
Ana Paula Rodrigues, Isabel Vieira, Carlos Peixeira Marques, Mário Sérgio Teixeira 17-25
Tourism and Special Events: The Flower Festival in Madeira Island PDF (PT)
Noémi Marujo 26-31
The sustainability of Cuban nature based tourism destinations: a quantitative approach PDF (SP)
Víctor Pérez, Flor Guerrero, Mercedes González, Fátima Pérez, Rafael Caballero 32-40
Impact of the location and market structure in the performance of hotel establishments PDF (SP)
Rubén Lado-Sestayo, Luis Otero-González, Milagros Vivel-Búa 41-49
On the dismissive behavior of the Tourism industry toward preventive crisis management: won’t they ever learn? PDF (SP)
Diego Rodríguez-Toubes, José Antonio Fraiz Brea, Jaime Álvarez de la Torre 50-56
Study of the relevance of ISO 9001 standard in the performance of the Portuguese hospitality industry PDF (PT)
José Miguel Soares 57-66
Determinants of success in new service development PDF (SP)
Primitiva Pascual-Fernández, María Leticia Santos-Vijande, José Ángel López-Sánchez 67-74
Determinantes da procura turística doméstica em Portugal numa conjuntura de crise económica e financeira PDF (PT)
Lara N. Ferreira, Luis N. Pereira 75-83
Managerial competences and management in hospitality: a study of Brazilian managers PDF (PT)
Kely Paiva, Andreia Santos, Márcio Lacerda 84-93
Model categorisation of family hotel ventures and life cycle: a study in the cities of Itapema and Porto Belo/SC/Brazil PDF (PT)
Juarez Prado Córdova, Anete Alberton 94-103
Tourism and poverty alleviation: an academic literature review PDF (SP)
Francisco J. Gutiérrez-Pérez, Diego R. Medina-Muñoz, Rita D. Medina-Muñoz 104-115
Implementation of e-marketing in the Brazil hotel chains PDF (PT)
Francieli Boaria, Sara Joana Gadotti dos Anjos, Roberta Leal Raye 116-122
The influence of distribution intermediaries of tourist products in the decision-making process of hosting services by the consumer PDF (PT)
George Anderson de Oliveira Gosson, Maria Valéria Araújo Pereira de Araújo, Patricia Whebber Souza de Oliveira, Afranio Galdino de Araújo, Mauro Lemuel Alexandre 123-132
Theoretical framework that guides the qualified scientific production on quality in tourist services PDF (PT)
Alexandre Meira Vasconcelos, Álvaro Guillermo Rojas Lezana 133-137
The consumer defense code (CDC) applied in São Paulo hotels: 1998 to 2012 PDF (PT)
Alessandra Aparecida de Souza Mieldazis, Júlio César Butuhy, Rodrigo Marcos de Castro 138-145
Knowledge management in hotel chains: a review PDF (SP)
José Manoel Gonçalves Gândara, Carolina Sass de Haro, Maria Ángeles Rastrollo-Horrillo, Tiago Savi Mondo 146-154
The great decade: main characteristics and effects of the hotel restructuring process in Spanish tourism regions PDF (SP)
Pablo Rodríguez-González, Manuel A. Santana-Turégano 155-165