Vol. 10 No. 2 (2014)

Tourism/Hospitality: Research Papers

• Editorial

  José António C. Santos, Margarida Santos

  4-4

  • PDF (PT)

• Touristic future of a world heritage city: Cordoba 2031

  Emilio J. Morales-Fernández, Robert Lanquar

  7-16

  • PDF (SP)

• Resident’s support for sustainable tourism development: a structural equation model applied to an

  Ana Paula Rodrigues, Isabel Vieira, Carlos Peixeira Marques, Mário Sérgio Teixeira

  17-25

  • PDF (PT)

• Tourism and Special Events: The Flower Festival in Madeira Island

  Noémi Marujo

  26-31

  • PDF (PT)

• The sustainability of Cuban nature based tourism destinations: a quantitative approach

  Víctor Pérez, Flor Guerrero, Mercedes González, Fátima Pérez, Rafael Caballero

  32-40

  • PDF (SP)

• Impact of the location and market structure in the performance of hotel establishments

  Rubén Lado-Sestayo, Luis Otero-González, Milagros Vivel-Búa

  41-49

  • PDF (SP)

• On the dismissive behavior of the Tourism industry toward preventive crisis management: won’t they ever learn?

  Diego Rodríguez-Toubes, José Antonio Fraiz Brea, Jaime Álvarez de la Torre

  50-56

  • PDF (SP)

• Study of the relevance of ISO 9001 standard in the performance of the Portuguese hospitality industry

  José Miguel Soares

  57-66

  • PDF (PT)

• Determinants of success in new service development

  Primitiva Pascual-Fernández, María Leticia Santos-Vijande, José Ángel López-Sánchez

  67-74

  • PDF (SP)

• Determinantes da procura turística doméstica em Portugal numa conjuntura de crise económica e financeira

  Lara N. Ferreira, Luis N. Pereira

  75-83

  • PDF (PT)

• Managerial competences and management in hospitality: a study of Brazilian managers

  Kely Paiva, Andreia Santos, Márcio Lacerda

  84-93

  • PDF (PT)

• Model categorisation of family hotel ventures and life cycle: a study in the cities of Itapema and Porto Belo/SC/Brazil

  Juarez Prado Córdova, Anete Alberton

  94-103

  • PDF (PT)

• Tourism and poverty alleviation: an academic literature review

  Francisco J. Gutiérrez-Pérez, Diego R. Medina-Muñoz, Rita D. Medina-Muñoz

  104-115

  • PDF (SP)

• Implementation of e-marketing in the Brazil hotel chains

  Francieli Boaria, Sara Joana Gadotti dos Anjos, Roberta Leal Raye

  116-122

  • PDF (PT)

• The influence of distribution intermediaries of tourist products in the decision-making process of hosting services by the consumer

  George Anderson de Oliveira Gosson, Maria Valéria Araújo Pereira de Araújo, Patricia Whebber Souza de Oliveira, Afranio Galdino de Araújo, Mauro Lemuel Alexandre

  123-132

  • PDF (PT)

• Theoretical framework that guides the qualified scientific production on quality in tourist services

  Alexandre Meira Vasconcelos, Álvaro Guillermo Rojas Lezana

  133-137

  • PDF (PT)

• The consumer defense code (CDC) applied in São Paulo hotels: 1998 to 2012

  Alessandra Aparecida de Souza Mieldazis, Júlio César Butuhy, Rodrigo Marcos de Castro

  138-145

  • PDF (PT)

• Knowledge management in hotel chains: a review

  José Manoel Gonçalves Gândara, Carolina Sass de Haro, Maria Ángeles Rastrollo-Horrillo, Tiago Savi Mondo

  146-154

  • PDF (SP)

• The great decade: main characteristics and effects of the hotel restructuring process in Spanish tourism regions

  Pablo Rodríguez-González, Manuel A. Santana-Turégano

  155-165

  • PDF (SP)