Vol 10, No 1 (2014)

Table of Contents

Editorial

Editorial PDF
Chris Cooper 1-1

Tourism: Scientific Papers

Critical success factors for a total quality culture: A structural model PDF
Ana Cláudia Campos, Júlio da Costa Mendes, João Albino Silva, Patrícia Oom do Valle 7-15
Tourist satisfaction and loyalty in the hotel business: An application to the island of São Miguel, Azores PDF
Maria da Graça Batista, João Pedro Couto, Diana Botelho, Cláudia Faias 16-23
Performance evaluation methods in the hotel industry PDF
Catarina Rosa Nunes, Maria João Cardoso Vieira Machado 24-30
Influence of cultural distance on the internationalisation of Spanish hotel companies PDF
Germán Gémar 31-36
Success factors of regional airports: The case of Oporto airport PDF
Francisco Carballo-Cruz, Vânia Costa 37-45
Ryanair and Spain: Air connectivity and tourism from the perspective of complex networks PDF
Tatiana Iñiguez, Marta Plumed, María Pilar Latorre Martínez 46-52
Mobile technology, games and nature areas: The tourist perspective PDF
Marcelo de Oliveira Nunes, Verônica Feder Mayer 53-58
Satisfaction in hospitality on TripAdvisor.com: An analysis of the correlation between evaluation criteria and overall satisfaction PDF
Pablo Flôres Limberger, Francisco Antonio dos Anjos, Jéssica Vieira de Souza Meira, Sara Joana Gadotti dos Anjos 59-65
Fine-grained analysis of aspects, sentiments and types of attitudes in restaurant reviews PDF
Marcirio Silveira Chaves, André Laurel, Nélia Sacramento, Cristiane Drebes Pedron 66-72
Influential factors in the competitiveness of mature tourism destinations PDF
Margarida Custódio Santos, Ana Maria Ferreira, Carlos Costa 73-81
White-water rafting guides, leisure behaviour and liminality PDF
Sandro Carnicelli Filho 82-86
Local residents’ attitudes towards the impact of tourism development in Cape Verde PDF
Sandra María Sánchez Cañizares, Julia M. Núñez Tabales, Fernando J. Fuentes García 87-96
Tourism and the demonstration effect: Empirical evidence PDF
J. Carlos Monterrubio, M. Marivel Mendoza-Ontiveros 97-103
The antecedents of word of mouth intentions about a Brazilian tourist destination PDF
Márcio Moutinho Abdalla, José Roberto Ribas, Paulo Roberto da Costa Vieira 104-111
Tourist attractions as a moderating element in explanatory models for loyalty development PDF
Manuel Rey-Moreno, Cayetano Medina-Molina, Ramón Rufín-Moreno 112-118
Festival motivation and loyalty factors PDF
Miranda Kitterlin, Michelle Yoo 119-126