LEADERSHIP AND WELL-BEING IN THE ALGARVE HOSPITALITY

Authors

  • Fernando Brás Messias Faculty of Economics, University of the Algarve fernandobrasmessias@gmail.com
  • Júlio da Costa Mendes Faculty of Economics, University of the Algarve
  • Ileana Pardal Monteiro School of Management, Hospitality and Tourism, University of the Algarve

Keywords:

Leadership, Well-Being, Hospitality, Tourism Experience, Good Practices

Abstract

The well-being of staff within organisations is particularly important in relation to human resources and management. Organisations need to develop behaviours that increase well-being amongst employees.

The study in progress aims to explain well-being-promoting leadership demonstrating the differences between leaders that promote well-being and leaders that do not, as well as to explain well-being in the five-star hospitality as a product of the actions of leaders.

 

A qualitative methodology has been employed in order to elaborate a questionnaire (well-being promoting leadership scale – ELPB) that is proofed against the common problem organisations face when people's actions do not match their words.

A pilot study was carried out in two Algarve hotels in May, 2010. The aim was to test the methodology by applying the ELPB scale in real-case scenarios, as well as undertaking interviews with employees and managers.

The pilot study permitted analysis of the staff's perception of a well-being-promoting leader, therefore resulting in two dimensions that allow for a differentiation of the staff's perception of leaders.

Author Biographies

  • Fernando Brás Messias, Faculty of Economics, University of the Algarve fernandobrasmessias@gmail.com
    PhD candidate in Tourism
  • Júlio da Costa Mendes, Faculty of Economics, University of the Algarve
    PhD in Management, Lecturer
  • Ileana Pardal Monteiro, School of Management, Hospitality and Tourism, University of the Algarve
    PhD in Organizational Psychology

Published

25.01.2012

How to Cite

LEADERSHIP AND WELL-BEING IN THE ALGARVE HOSPITALITY. (2012). Tourism & Management Studies, 1060-1062. https://www.tmstudies.net/index.php/ectms/article/view/283

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